The purpose of the article is to reveal, in the genre of a personal interview, the opinion of the Director General of the Russian State Library, V.V. Duda, about the challenges that cultural heritage institutions face today, without which it is impossible to form the identity of the peoples of Russia. The peculiarity of the current moment lies not only in the need to perform its traditional function of collecting, preserving and making available the books and documents stored in the library, but also in modernization, taking into account the possibilities of digitalization, acceleration of traditional processes, diversity of services and increasing the level of comfort in serving users.

The use of the interview method has certain advantages in the context of social transformation, as it is essentially a method of qualitative analysis of the situation. Targeted questions focus on specific areas of the library’s activities in the development of artificial intelligence, digital bibliography, the importance of constant contact and discourse between humanities scholars and IT staff. What kind of specialists should work in a library today, what should be the system of library staff training, how and what can help libraries in new territories, how to be creative but remain on the foundation of traditional values and creativity — these and other questions were echoed in V.V. Duda’s answers.

It is important to emphasize the need to unite the efforts of the library community within the framework of the Russian Library Association, to increase its organizational role and project activity in solving the state task of developing the country’s intellectual capital.