bibliotekovedenieБиблиотековедениеBibliotekovedenie [Russian Journal of Library Science]0869-608X2587-7372Russian State Library10.25281/0869-608X-2018-67-5-545-555bibliotekovedenie-520Research ArticleМЕЖДУНАРОДНЫЙ КОНТЕНТINTERNATIONAL CONTENTПравила для читателей: публичные библиотеки США в поисках золотой серединыRules for Readers: U.S. Public Libraries in Search for the Golden MeanНещеретМарина ЮрьевнаNeshcheretMarina Y.

Воздвиженка ул., д. 3/5, Москва, 119019, Россия

Центр по исследованию проблем развития библиотек в информационном обществе, ведущий научный сотрудник

кандидат педагогических наук

3/5 Vozdvizhenka Str., Moscow, 119019, Russia

NeshcheretMY@rsl.ruРоссийская государственная библиотекаРоссияRussian State LibraryRussian Federation201820112018675545555Copyright © Нещерет М.Ю., 20182018Нещерет М.Ю.Neshcheret M.Y.© 2026 ФГБУ "Российская государственная библиотека". Все права защищены. Воспроизведение без письменного разрешения запрещено.© 2026 Russian State Library. All rights reserved. Reproduction without written permission is prohibited.https://bibliotekovedenie.rsl.ru/jour/article/view/520

На основе локальных нормативных актов, регламентирующих правила поведения читателей в публичных библиотеках США, дан обзор их основных положений. Цель статьи — показать, что нормы поведения создаются для защиты прав, интересов и безопасности пользователей и сотрудников библиотек. Рассматриваются стандартные структура и содержание регламентирующих документов. Основные пункты документов регламентируют внешний вид посетителей, употребление еды и напитков, пользование мобильными телефонами; вводят запрет на курение табачных изделий, использование колесных средств передвижения; оговаривают условия пребывания детей в библиотеке; предупреждают о недопустимости агрессивного поведения. В статье анализируются наиболее острые проблемы, связанные с соблюдением правил поведения. Приводятся характерные примеры нарушений общественного порядка и правовых норм. Отмечается, что библиотеки, которые всегда были средоточием гуманистических ценностей, оказались уязвимыми перед вызовами времени. Сегодня они пытаются найти компромисс между стремлением предоставлять качественные ресурсы и услуги пользователям и поддержанием общественного порядка. Соблюдать равновесие в решении этой непростой проблемы — значит постоянно корректировать правила поведения читателей в соответствии с меняющимися реалиями общественной жизни. Библиотеки вынуждены идти на уступки, но при этом иметь в виду, что послабления, допускаемые по отношению к пользователям, не должны выходить за пределы морально-этических и правовых норм

The article presents an overview of their main provisions of the local regulatory documents governing the rules of conduct of readers in the public libraries of the United States. The aim of the article is to demonstrate that norms of behaviour are created to protect the rights, interests and safety of users of libraries and library staff. The article considers the standard structure and content of the regulatory documents. The main clauses of the document regulate the appearance of visitors, having food and drinks, using mobile phones; introduce the ban on smoking tobacco products, the use of wheeled vehicles; stipulate the terms of children’s stay in the library; warn of the inadmissibility of aggressive behaviour. The article analyses the most acute problems associated with ensuring compliance with the rules of conduct and provides typical examples of violation of public order and legal norms. The author notes that libraries, which have always been the focus of humanistic values, became vulnerable to the challenges of the time. Today they are trying to find a compromise between the desire to provide quality resources and services to users and maintaining public order. To keep the balance in solving this difficult problem means constantly adjusting the rules of behaviour of readers in accordance with the changing realities of public life. Libraries are forced to make concessions, but at the same time keep in mind that the concessions allowed to users should not go beyond the limits of moral, ethical and legal norms.

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The authors declare that there are no conflicts of interest present.