Library and Information Services in the Library User’s Personal Account

A priority for modern libraries is the comprehensive transformation of the library and information service model in the context of universal digitalization. Digitalization of the library and information sphere is expressed in the emergence of new methods involving the use of innovative software tools as an alternative to the traditional approach. Through the implementation of digitalization initiatives, libraries are creating managed electronic environments with a wide range of digital library and information services. Software tools oriented towards the provision of these kinds of services include the creation of a user’s personal account on the library website. Today a personal account is an essential attribute of the websites of many national and university libraries, both local and foreign. The aim of the article is to analyze the possibilities of a personal account in terms of providing library and information services, including bibliographic ones, to remote library users. The article discusses ways of online registration and authorization in a personal account, its services available to users, as well as software tools to make the user’s work comfortable. Personal account is a tool for managing a set of connected services, which is constantly being improved and supplemented with new services. The range of services available to the user can vary, reflecting the specifics and size of the library. The features of the personal account are illustrated by examples from Russian and foreign libraries. The personal account has been successfully used to provide bibliographic services to support research and teaching activities. Based on the results of the analysis of the information in the personal account, libraries make decisions aimed at increasing loyalty, formation of individual offers to improve the comfort of service for users. The personal account is predominantly used in university libraries, where it is a part of the integrated information and educational environment. Using the potential of the virtual working environment is an opportunity for libraries to find their place in the digital world.

1. Tikunova I.P. Remote Services of National Libraries, Trudy GPNTB SO RAN [Proceedings of SPSTL SB RAS], 2021, no. 1 (9), pp. 80—88. DOI: 10.20913/2618-7575-2021-1-80-88 (in Russ.).

2. Kuleva O.V. The System of Library-Information Servicing of Remote Users by SPSTL SB RAS, Trudy GPNTB SO RAN [Proceedings of SPSTL SB RAS], 2014, no. 7, pp. 227—231 (in Russ.).

3. Ushakova O.B. User’s Personal Account instead of Electronic Form: First Steps to Flexible Service Management, Ehlektronnye resursy i tekhnologii bibliotek: sovremennye resheniya, innovatsii, vozmozhnosti: materialy Vserossiiskoi nauchno-prakticheskoi konferentsii, Krasnoyarsk, 8—12 oktyabrya 2013 goda [Electronic Resources and Technologies of Libraries: Modern Solutions, Innovations, Opportunities: Proceedings of the All-Russian Scientific and Practical Conference, Krasnoyarsk, October 8—12, 2013]. Krasnoyarsk, 2014, pp. 131—137 (in Russ.).

4. Vasilyeva L.N. Ensuring the Availability of the Library Information Resources through the Reader’s Personal Account, Ehlektronnye resursy i tekhnologii bibliotek: sovremennye resheniya, innovatsii, vozmozhnosti: materialy III Vserossiiskoi nauchno-prakticheskoi konferentsii, Krasnoyarsk, 6—7 aprelya 2021 goda [Electronic Resources and Technologies of Libraries: Modern Solutions, Innovations, Opportunities: Proceedings of the 3rd All-Russian Scientific and Practical Conference, Krasnoyarsk, April 6—7, 2021]. Krasnoyarsk, 2021, pp. 16—26 (in Russ.).

5. Baryshev R.A., Babina O.I., Manushkina M.M., Tsvetochkina I.A. The Model of a Dynamic University Library based on the Leading Query Services, Nauchnye i tekhnicheskie biblioteki [Scientific and Technical Libraries], 2019, no. 5, pp. 49—66. DOI: 10.33186/1027-3689-2019-5-49-66 (in Russ.).

6. Baryshev R.A., Tsvetochkina I.A., Kasyanchuk E.N., Babina O.I. Modernization of User Services at Academic Libraries, Nauchnye i tekhnicheskie biblioteki [Scientific and Technical Libraries], 2022, no. 3, pp. 39—60. DOI: 10.33186/1027-3689-2022-3-39-60 (in Russ.).

7. Efimov E.M., Vaseva E.S. Issues of Designing and Developing a Service for Expanding the Regular Functionality of the IRBIS64 Library System, Tendentsii razvitiya nauki i obrazovaniya [Trends in the Development of Science and Education], 2022, no. 89, part 1, pp. 8—11. DOI: 10.18411/trnio-09-2022-01 (in Russ.).

8. Iordanashvili O.V., Pridvorov V.V., Kozhevnikova T.V. Application of UX/UI Design in the Design of the Personal Account Interface for Graduate Students of the KHFRC FEB RAS, Far East Math — 2022: materialy natsional’noi nauchnoi konferentsii, Khabarovsk, 22—26 noyabrya 2022 goda [Far East Math — 2022: Proceedings of the National Scientific Conference, Khabarovsk, November 22—26, 2022]. Khabarovsk, 2022, pp. 102—106 (in Russ.).

9. Zakharova S.S. Resources of the Single Scientific and Educational Space of the Libraries of Academic Institutes and Universities, Nauchnye i tekhnicheskie biblioteki [Scientific and Technical Libraries], 2019, no. 7, pp. 25—36. DOI: 10.33186/1027-3689-2019-7-25-36 (in Russ.).

10. Karpenko O.M. Library Services Are Part of the Information Space of the University, Chelovecheskii capital [Human Capital], 2019, no. S12-2 (132), pp. 68—74 (in Russ.).

11. Missingham R. Parliamentary Library and Research Services in the 21st Century: A Delphi Study, IFLA Journal. 2011, vol. 37, no. 1, pp. 52—61. DOI: 10.1177/0340035210396783.

12. Asmi N.A., Sahu S.K. Use of Mobile Applications in Library Services, Trends in Information Management. 2017, vol. 11, no. 2, pp. 228—239.

13. Degkwitz A. The Interactive Library as a Virtual Working Space, LIBER Quarterly. 2017, vol. 27, no. 1, pp. 127—137. DOI: 10.18352/lq.10214.

14. Estrada-Cuzcano A., Alfaro-Mendives K. Profile of the University Professor of the National University of San Marcos and Its Rertinence with the Current Demands: School Professional of Library and Information Science, Bibliotecas. 2018. vol. 36, no. 1, pp. 1—19. DOI: 10.15359/rb.36-1.4.

15. Kirsanova E.E. Pravovoe regulirovanie oborota prav na rezul’taty intellektual’noi deyatel’nosti v tsifrovoi ehkonomike [Legal Regulation of the Turnover of Intellectual Property Rights in the Digital Economy], cand. Law sci. diss. abstr. Moscow, 2021, 27 p.

16. History of Logins and Passwords, VC.ru: online edition. Available at: https://vc.ru/promo/341444-istoriya-loginov-i-paroley (accessed 14.06.2023) (in Russ.).

17. Suleimanova L.A., Tokmakov V.V., Kudelya M.V. Libraries Are Getting Closer, Universitetskaya kniga [University Book], 2020, no. 7, pp. 34—39 (in Russ.).

18. Gurevich A.L. (ed.). Sistema ehlektronnykh chital’nykh zalov FGBU “Prezidentskaya biblioteka imeni B.N. El’tsina”: rukovodstvo chitatelya [The System of Electronic Reading Rooms of the Boris Yeltsin Presidential Library: reader’s guide]. St. Petersburg, 2017, 140 p.

19. Prosuzhikh A.A. Library in Digital Space, Ehlektronnye resursy i tekhnologii bibliotek: sovremennye resheniya, innovatsii, vozmozhnosti: materialy III Vserossiiskoi nauchno-prakticheskoi konferentsii, Krasnoyarsk, 6—7 apr. 2021 g. [Electronic Resources and Technologies of Libraries: Modern Solutions, Innovations, Opportunities: Proceedings of the 3rd All-Russian Scientific and Practical Conference, Krasnoyarsk, April 6—7, 2021]. Krasnoyarsk, 2021, pp. 158—163 (in Russ.).

20. Panorama of the Life of University Libraries, Universitetskaya kniga [University Book], 2022, no. 8, pp. 54—61 (in Russ.).

21. Meizhaitis S.A., Tsukanov T.S. Digitalization of the Scientific Library of the Omsk State Technical University, Dinamika bibliotechno-informatsionnogo obespecheniya obrazovaniya, nauki i kul’tury: materialy II Vserossiiskoi nauchno-prakticheskoi konferentsii, posvyashchennoi 80-letiyu biblioteki OMGTU (Omsk, 15—16 noyabrya 2022 goda) [Dynamics of Library and Information Support for Education, Science and Culture: Proceedings of the All-Russian Scientific and Practical Conference Dedicated to the 80th Anniversary of OmSTU Library (Omsk, November 15—16, 2022)]. Omsk, 2022, pp. 92—96. DOI: 10.25206/978-5-8149-3568-7-2022-92-96 (in Russ.).

22. Pavlova A.S. The Foreign Experience Analysis of Research Information Support Based on Bibliometric Methods, Bibliosfera [Bibliosphere], 2018, no. 4, pp. 111—118. DOI: 10.20913/1815-3186-2018-4-111-118 (in Russ.).

23. Volskaya T.A. The Library Is an Equivalent Participant in the Network Virtual Space, Informatsionnyi byulleten’ RBA [Information Bulletin of the RLA], 2021, no. 94, pp. 66—68 (in Russ.).