University Libraries Work with Electronic Licensed Resources in the Mirror of Users Perception

The article analyzes the results of survey of 1357 employees of the Russian Universities. The aim of the study is to identify various aspects of use of library resources and services, as well as to reveal the degree of satisfaction with the work of libraries. The survey results are presented for the sample as a whole and by specific groups of respondents, selected by the place of work (employees of the leading and metropolitan universities) and by preferences in the use of new formats of resources (only working with electronic resources or their subset - licensed resources). It is concluded that the users highly appreciate the work of libraries in general, however demonstrate the need for improvement in the use of licensed resources: the need for the new search services, new forms of library support when using these resources and the opportunity to work with them outside of the University premises. Key words: Survey, University Libraries, Library Resources, Library Services, Electronic Resources, Licensed Resources, Leading Universities, Sociological Data, Quantitative Methods of Analysis

анкетирование, библиотеки вузов, библиотечные ресурсы, библиотечные сервисы, электронные ресурсы, лицензионные ресурсы, ведущие вузы, социологические данные, количественные методы анализа

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