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Provision of Public and Municipal Services on the Basis of Special Library

https://doi.org/10.25281/0869-608X-2015-0-5-114-120

Abstract

There is described the role of the Multifunctional center, operating on the basis of Kaluga Regional Special Library for the Blind named after N. Ostrovsky as a powerful system of providing public and municipal services to the population, allowing comprehensive development of library and integration of person into social environment. There are listed information services provided by the library for population of city and region, as well as presented a diagram of the results of the first year of work of the multifunctional centers based on the regional research, municipal and special libraries and conducted the analysis of service quality in this development area.

About the Author

Mariya P. Konovalova
Regional Special Library for the Blind named after N. Ostrovsky
Russian Federation


References

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Review

For citations:


Konovalova M.P. Provision of Public and Municipal Services on the Basis of Special Library. Bibliotekovedenie [Russian Journal of Library Science]. 2015;(5):114-120. (In Russ.) https://doi.org/10.25281/0869-608X-2015-0-5-114-120

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ISSN 0869-608X (Print)
ISSN 2587-7372 (Online)